Ayo Awosika – Regional Manager at Coco-Cola shared this interesting insight at one of our training on why he still banks with the orange guys. I believe we can learn
Amazon is one organization that is laser-focused on its customers. A lot of product developers and marketing managers start with ideas and innovations and then try to convince the customer
Customer service is the support you offer your customers — both before and after they buy and use your products or services — that helps them have a smooth and
Excellent customer service creates loyal customers for who are willing to refer your business to family, friends and colleagues. Providing this type of excellent customer service starts with a genuine
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